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We hand-block and hand-trim all our hats in the little workroom behind our store. Materials are often rare or vintage. Not all our hats are in store at any one time, so your hat will be made just for you. You're getting a custom-made hat at ready-to-wear prices.

Measure your size in inches with a soft tape measure placed loosely around your head about half an inch above your eyebrows. Round upward to the nearest 1/4". Men, if you know your traditional head size you can purchase that in our men's section.

Hats will be shipped within 3 weeks. If you have a deadline or need a rush, tell us and we'll advise if we can accommodate you.

We do not give refunds, but we do stand behind our quality and craftsmanship. If you are dissatisfied with some aspect of your hat, please let us know within 7 days of receipt. We'll tell you how to return it for adjustment at our expense.

Custom orders -- by appointment:
We can custom-design your hat if you:
-- Like a style that's not listed in your size or color
-- Need a show stopping hat for a wedding or any special occasion
-- Have an image in your mind, a picture, or a vintage hat you'd like to reproduce
-- Have always thought you "don't look good in hats"
-- Are too big or to small to ever get a hat that fits properly
-- Want a one-of-a-kind hat
-- Need a couture look to complement a particular outfit

Send us a photo, email or call; we'll create the hat of your dreams! Cost for a custom hat will be 10-50% above the prices listed for our regular styles, depending on materials, complexity and time frame. Please contact us for an appointment in advance if you'd like come to the store to place a custom order.

Bridal consultations are generally done by appointment.